Delivery and Shipping Policy

1. Processing Time:

Orders are processed within 1 business days after Order confirmation. Customized or made-to-order items may require additional processing time, which will be communicated to you upon order confirmation.

2. Shipping Methods:

We used best Shipping Courier for International shipping method.

3. Shipping Times:

We shipped to the United States is typically 3-5 business days. but can be longer depending on location and circumstances.

3A. 30-DAY MONEYBACK GUARANTEE:
We stand behind our product. Any issue with the product, Money will be refunded.
100% refund valid for 60 Days.

4. Shipping Costs:

Shipping costs are calculated based on the weight of your order, destination, and selected shipping method. The shipping fee will be displayed during the checkout process before payment confirmation.

5. Customs and Duties:

Please note that international orders may be subject to customs duties, taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer. We recommend contacting your local customs office for more information regarding customs policies and fees.

6. Order Tracking:

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and instructions on how to track your package.

7. Incorrect Address:

It is the customer's responsibility to ensure that the shipping address provided at checkout is accurate and complete. We are not liable for orders shipped to incorrect or incomplete addresses provided by the customer.

8. Lost or Stolen Packages:

We are not responsible for lost or stolen packages confirmed to be delivered to the address provided for an order. We recommend selecting a secure shipping address and utilizing package tracking to ensure safe delivery.

9. Shipping Restrictions:

Some items may be restricted from international shipping due to size, weight, or legal regulations. We will notify you if any items in your order cannot be shipped to your location.

10. Contact Us:

If you have any questions or concerns regarding your order or shipping, please feel free to contact our customer service team at support@imperfectous.shop.

By placing an order with us, you agree to the terms and conditions outlined in this Delivery and Shipping Policy.

Feel free to customize this policy to fit your specific business needs and ensure compliance with any legal requirements.